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Privacy and Policy

MyMusicGurukul.in Privacy Policy

Last Updated: September 30, 2025

Introduction
MyMusicGurukul.in (“we”, “us”, “our”) is a platform to connect music students, teachers, and music academies. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information. By accessing or using our website, you consent to the practices described here.


1. Consent

By registering or using MyMusicGurukul.in, you expressly consent to the collection, storage, use, and disclosure of your information in accordance with this Privacy Policy. You agree to provide accurate and complete information when using our services.


2. Information We Collect

a) Personal Information

We may collect the following personal information when you register or use our services:

  • Name, email address, phone number, gender, location, and profile photo.

  • Details about your music teaching or learning interests.

  • Bank or payment details when you make or receive payments through secure third-party payment gateways.

  • Feedback, suggestions, and comments you voluntarily provide on the platform.

This information is used to connect students with teachers, facilitate payments, and improve our services.

b) Non-Personal Information

We may collect non-identifiable information, including:

  • Browser type, operating system, IP address, and device information.

  • Pages visited, time spent on the site, and navigation paths.

  • Cookies and session data to improve website functionality, track usage, and provide a better user experience.

c) Cookies

We use cookies to store user preferences, recognize returning users, and collect anonymous usage statistics. You may block cookies in your browser settings, but some features of the site may not function properly if cookies are disabled.


3. Use of Information

Your information may be used to:

  • Provide and improve our services.

  • Connect students, teachers, and academies efficiently.

  • Process payments and manage account balances.

  • Send notifications, updates, or promotional communications.

  • Analyze user trends and website performance.

We do not sell your personal information to third parties.


4. Third-Party Services

We may share your information with trusted third-party service providers, such as:

  • Payment gateway providers.

  • Analytics or cloud hosting providers.

  • Support service providers who help us maintain the website.

We are not responsible for the privacy practices of these third parties. Please review their privacy policies before using their services.


5. Children’s Privacy

Users under 18 years of age may only use the platform under supervision of a parent or guardian. We do not knowingly collect personal information from children without parental consent. Parents or guardians can contact us to request deletion of any child’s data.


6. Security

We implement reasonable technical, administrative, and physical measures to protect your personal information. However, no online system is completely secure, and we are not liable for unauthorized access beyond our control.


7. Content and Public Information

Profiles, photos, and other information you post may be visible to other users. Exercise caution when sharing personal information, as we cannot guarantee complete privacy of public content.


8. Payment and Refunds

Payments on MyMusicGurukul.in are handled through secure third-party gateways. In case of discrepancies or service issues, refunds may be issued, or points credited back to your platform wallet, as per our refund policy. We are not responsible for any disputes arising directly between students and teachers regarding payments outside the platform.


9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date. Users are encouraged to review the policy periodically. Continued use of the site after changes indicates consent to the updated terms.


10. Grievance Contact

For complaints or concerns regarding this Privacy Policy, you may contact our Grievance Officer:

Email: contact@mymusicgurukul.in
Office Hours: Monday to Friday, 9:00 AM – 5:00 PM


11. General

  • We comply with applicable Indian information privacy laws and guidelines.

  • We reserve the right to take appropriate action in case of misuse of the platform or violation of these policies.

  • Users are responsible for the accuracy and completeness of information they provide.